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Cookies on the Fishdeal website

The Fishdeal website uses cookies. We do this so we can offer better and more personal assistance. Cookies allow us, as well as third parties, to check your Internet behaviour on our website. This allows us to make the website even more user-friendly and select the best deals for you. This also allows us to show personal advertisements on social media and Google networks based on your interests. We assume you do not object this in case you continue browsing our website. Do you want to know more? Have a look at our Cookie Page!

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Guarantee

The money-back guarantee from Fishdeal guarantees that the delivered products meet the required specifications.

Fishdeal guarantees that the delivered products meet the quality requirements set by the manufacturer. The warranty offered by Fishdeal is the same as the manufacturer’s warranty.

This warranty does not cover:

a) claims as a result of improper use;
b) claims as a result of deliberate damage; or
c) claims as a result of negligent treatment

Nor does this warranty cover claims as a result of repairs, modifications or alterations done by anyone other than Fishdeal, or without the consent of Fishdeal.

Attention: when returning a product, don’t forget to include your name, order number and address.

If damage is visible upon delivery, please sign the courier note as “damaged”. If the products turn out to be damaged as well then please let us know by contacting us at info@fishdeal.co.uk. Please include pictures of the damaged products and packaging. We advise you to do this as quickly as possible. We are of course happy to assist you. We urge you to always inform us in case of damaged goods.

Attention: when returning a product, don’t forget to include your name, order number and address.
I discovered defective goods after opening the package. What do I do?

In case you are sure the product you received is defective then we urge you to contact us at info@fishdeal.co.uk. We are of course happy to assist you. We urge you to always inform us in case of defective goods.

Attention: when returning a product, don’t forget to include your name, order number and address.